WRONG DEDUCTION OF EMI

Location/place: INDORE

Name of company/service: BAJAJ FINANCE

DEAR SIR/MADAM

I HAVE PURCHASED WHIRLPHOOL REFRIGERATOR FROM LOTUS SHOWROOM AT SAPNA SANGEETA INDORE. THE PRICE OF REFRIGERATOR WAS 21199.I GOT THE REFRIGERATOR FINANCED THROUGH BAJAJ FINANCE WE HAD MADE PAYMENT OF rS.7068/- AS DOWN PAYMENT AND PROCESSING FEES OF RS.600/-, THE PLAN WAS TO PAY 4 INSTALLMENTS OUT OF 12 INSTALLMENTS AND 8 INSTALMENTS OF RS.1767/- id IS 10102271 AND LOAN ACCOUNT NO IS 4250CD00047443. ON COMING OF ECS WE CAME TO KNOW THAT THE DOWN PAYMENT IS NOT ACCOUNTED FOR AND INSTEAD THE EMI IS COMING OF RS.2120/-(10 EMI) INSTEAD OF rS.1767/-(8 EMI).WE HAVE COMPLAINED THE BAJAJ PERSONNEL SITTING IN LOTUS BUT AFTER ONE MONTH CONTINUOUSLY FOLLOWING THERE WAS NO RESULT.AGAIN WHEN WE CALLED WE CAME TO KNOW THAT PERSON GOT TRANSFERRED. HIS NAME IS MR RAJENDRA AND CONTACT NO IS 9755055001.HE FOOLED US AND THEN GAVE NO OF MR VIVEK CONTACT NO 9993066293, HE ALSO FOOLED US 1 MONTH, THEN I MET PERSONALLY WITH LOTUS MANAGER WHO GAVE US CONTACT NO OF AREA MANAGER, MR AJAY SHARMA 9755266656 AFTER MANY DAYS FOLLOW UP WE HAVE NOT RECEIVED ANY SOLUTION TILL DATE.WE ARE FED UP WITH BAJAJ FINACE SERVICE.IS THIS THE WAY OF DISTURBING THE CUSTOMERS.KINDLY LOOK INTO THE MATTER IF SOMEBODY IS THERE TO LOOK OUR PROBLEM.

MAINA