Location/place: kolkata

Name of company/service: genious service center

I buy a headphone of genious company and it damage in 2 months then i give it to the service center located in jadavpur, kolkata.
full address:- 53/4B, Jadavpur Central Road, Near 8B Stand Kol-32
i give it befor 1 and 1/2 month. they said that time it will be replace in 3-4 days. but now they say the product not avilable. is that possible???
i am suffer very bad please help me.


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