Online Consumer Forums and Consumer Complaints Site

AIRTEL 3G

—

by

AdminPost
in ,

Location/place: MUMBAI

Name of company/service: AIRTEL

I RECHARGED MY AIRTEL SIMCARD THAT I USE IN AIRTEL 3G USB MODEM WITH RS 655 PACK IN WHICH I SHOULD GET 3GB 3G DATA AND POST THAT UNLIMITED 2G DATA, BUT, THE 3G SPEED ONLY WORKED FOR ABOUT 5 MINUTES AND SINCE THEN IT HAS BEEN RUNNING AT 2G SPEED. IT HAS BEEN A WEEK SINCE I COMPLAINED ABOUT IT ON CUSTOMER CARE, CALLING THEM DAILY, BUT I HAVE NEVER RECEIVED A CALL FROM THEM AND NEITHER I HAVE GOT MY PROBLEM RESOLVED. IT IS VERY UNFORTUNATE THAT THE COMPANY I TRUSTED HAS BROUGHT ME SUCH A DISAPPOINTMENT. I REGRET CHOOSING AIRTEL 3G OVER OTHER SERVICE PROVIDERS.

Comments

2 responses to “AIRTEL 3G”

  1. airtelpresence Avatar
    airtelpresence

    Namaste Aviral,

    This is to inform you that your concern listed on 07 Aug. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [email protected]

    We assure you that we are committed to resolving the issue to your satisfaction

    Regards
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. airtelpresence Avatar
    airtelpresence

    Namaste Aviral,

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [email protected]

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Leave a Reply

Your email address will not be published. Required fields are marked *