replacement of laptop not provided by acer

Location/place: mumbai

Name of company/service: acers technologies

Respected mam, I architect.dimple mehta is a patient customer of your company who has now unfortunately lost trust in the quality and credibility of ur products and services due to ignorant and incompetent attitude of your staff and service partners..

I had purchased acer laptop model no.U3-571G and serial NXRZLSI003216102A41601 and within 1 year it showcased a hardware error…
I lodged a complain to ur authorize service partner, complaint no.296748I who take 2long weeks citing an excuse of wrong part being dispatched n finally when they return, the machine worsens in 2. Days

I have collected my hard disk n the machine is still in the service center.I being an architect and masters student have incurred huge looses due to this.I thereby
Demand a replacement by monday with extended warranty or else I would be chanelized to forward u a legal notice in association with consumers court
sir pls look into the matter its urgent
krishna mehta 9230146789


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