Location/place: West Bengal, Kandi
Name of company/service: Eurekaforbes/aquaguard
Sir,
On 12/05/2013, A Sales man named by Chandan Ghosh, Code No-9069907, of the Eurekaforbes company Installed a aquaguard enhance R.O in my house as like as a pushing sell. I handed over the sales man a post dated cheque I for the of 24/05/2013. I conditioned with the salesman, “I shall test the water. if the repote of the water test,shows any dispute about your aqua water, I Shall stop your paynent.’’ On 17/05/2013, I inform the sales man, “the water testing reporte is ” NOT SAFE’ . Specially the Bacteria is found. And the total hardness (80) and RDS (27) of water is to low to suitable for human body. l report the sales man, ‘’ You come & un installed the aquaguard in accordance with the prior condition.’’ The salesman & others officials began to pretend for days spare. So I stop the cheque payment on 21/05/2013. They continue to presure me for their product without maintaining the prior condition. On 25/ 05/2013 two persons from aquaguard came my house. Washed the water storage tank of the RO machine with the sodium Hypochlorite , which is used as a bleaching agent. After that they collect the water from that tank and go away. I request them to maintain the condintion. But the they do not pay heed my prayer thwarting the prior condition and go away. On 26/05/2013, Isend an email to “[email protected]’’ They also maintain silence and delete my mail without replying the matter. After waiting a long period with a havoc Tension, on 02.07.2013, I send an reminder mail to “[email protected]’’ They also maintain silence without replying the matter for the second time. I am feelin very anxiousty. On 08.07.2013 Their chemist Mr. Majumder, Telphone no of office 03324993096, mobile no-9830432638, said to me via phone , “Our repote is Ok. You must drink our water, “ I answer, Your process is wrong because of Sodium Hypochlorite, Besides this Others ( TDS, & Total Hard ness ) are also defected . ‘’ After a confirm challenge ,’ I arrange all measures for un install the RO by calling The Sales manMr. Chandan Ghosh, Code No-9069907’’ After that as a regular routine I try to contact with them, Speially on 11/07/ 2013 to 04.08.2013 Both of them Said, ‘’I shall uninstall the RO machine in the Next 2 or three days’’ Specially the sales man is the man of totally overwhelmic manner. Being thwarted the condition of selling. from their end for uninstalling. I In this circumstances I fervently pray to you control this type of salesman to escape being harass me and uninstalled the machine as early as possible.
Yours faith fully
Kajal Ghosh
05/08/2013
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