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Non-shipping of product even after 10 days

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by

AdminPost
in ,

Location/place: Ghaziabad

Name of company/service: Snapdeal.com

I had placed an order on snapdeal.com for a samsung tab 2 on 26 July, 2013 and was promised shipping within 5 days. After 5 days I got a message from the company saying that the shipping has been delayed and that it will be done in the next 3 days. It’s been 4 days now and there has been no communication from the company. The company seems to be accepting orders more than they stock and then lock customer’s money with them, harassing them in the pocess.

Comments

2 responses to “Non-shipping of product even after 10 days”

  1. snapdeal Avatar
    snapdeal

    Dear Nikhil Saxena,

    We apologize for the inconvenience. We care about your grievance, and your complaint, listed on 4 Aug 2013 has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [email protected], mentioning your order ID in the subject line of the mail.

    Thank you for cooperating.

    Regards,
    Snapdeal Online Team

  2. snapdeal Avatar
    snapdeal

    Dear Nikhil Saxena,

    Information about your contact details are still awaited from you. Please contact us on [email protected] for any further clarifications.

    Regards,
    Snapdeal Online Team

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