Online Recharge not done and Amount deducted from the account.

Location/place: Noida

Name of company/service: Vodafone

I did online recharge from vodafone website, But the recharge was unsuccessful and the Amount got deducted from my account. I called the customer care and I was told that this might be because of an technical problem and the amount will be credited back in 5 days and I can go for another recharge.And after a couple of hours I tried again and this time I got the message of recharge being successfully done but still there was no balance credited to my account. And when I again called the customer care they started misbehaving.