MOBILE NOT SHIPPED AND NOT REFUNDING MONEY

Location/place: KANPUR,UTTAR PRADESH

Name of company/service: kaunsa.com

I PURCHASED SAMSUNG GALAXY MUSIC DUOS FOR RS.4913 FROM KAUNSA.COM ON 7TH JULY BUT THEY DID NOT SHIPPED MY PRODUCT AND AFTER NOT SHIPPING THE PRODUCT THEY SAID TO ME TO GIVE A GIFT VOUCHER ON 31ST JULY NOW THEY ARE NOT GIVING ME MONEY AND NOW I NEED MY MONEY BACK.SO PLEASE SUGGEST ME A WAY TO GET MY MONEY REFUNDED.


Comments

2 responses to “MOBILE NOT SHIPPED AND NOT REFUNDING MONEY”

  1. Kaunsa.com Avatar
    Kaunsa.com

    Dear PRASHANT BHADAURIA,

    We apologize for the inconvenience. We care about your grievance, and your complaint, listed on 2 Aug 2013 has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [email protected], mentioning your complaint number 287629 in the subject line of the mail.

    Thank you for cooperating.

    Regards,
    Kaunsa.com
    Online Customer Service Team

  2. Kaunsa.com Avatar
    Kaunsa.com

    Dear PRASHANT BHADAURIA,

    Information about your contact details are still awaited from you. Please contact us for any further clarifications.

    Regards,
    Kaunsa.com
    Online Customer Service Team

Leave a Reply

Your email address will not be published. Required fields are marked *