decativation of incoming and outgoing calls

Jul 20, 2013

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Location/place: Hyderabad

Name of company/service: Airtel

I have been using airtel for more than 7 years from now with no: 9849471988.

Two days back, i have been asked to submit form, photo, address proof to avoid service stoppage. I have submitted the documents immediately tow days back at Mehdipatnam air-tel outlet. So far i have been eagerly awaiting the activation of service.

I as I have been loyal customer for a long time to air-tel, this unfair to deactivate incoming and outgoing calls from my mobile as i have already missed so many important incoming calls. This create lot of inconvenience to customer. If this is the situation not to be resolved immediately, i am the most dissatisfied customer and attribute the negligence and laziness of Air-tel organization.
However, i expect prompt reply for this with activation, otherwise i will drop the service informing to all forums.

My land line no: 040-23520580

Comments

3 responses to “decativation of incoming and outgoing calls”

airtelpresence

July 21, 2013

Namaste Mr. Acharyulu,

This is to inform you that your concern listed on 20 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [email protected].

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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airtelpresence

July 23, 2013

Namaste Mr. Acharyulu,

Further to our discussion dated 20 July 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [email protected]

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
airtelpresence

July 24, 2013

Namaste Mr. Acharyulu,

We would like to inform you that your concern listed 20 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [email protected]

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

decativation of incoming and outgoing calls

Comments

3 responses to “decativation of incoming and outgoing calls”

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