Internet connection

Location/place: New Delhi

Hi, i am Brijesh Kumar S/o vidya ram resident of A1/255 Hastsal road uttam nagar new delhi 110059.I had been using an internet connection of tata Photon+ i.e. 9211061387 A/C 917676909 after few months i did not get satisfied
with it then i requested to disconnect the number they said to pay the bill and they would disconnect the number after receiving the payment they did not disconnect our connection they repeated the same thing twice and we have the evidence of cheque no.and written request for disconnection of number but still they started the number again and still they keep calling us for payment and keep threatening us to take action against us so please help us and registered my complain.


Comments

2 responses to “Internet connection”

  1. Tata Docomo Avatar
    Tata Docomo

    Dear Mr.Brijesh,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

  2. Tata DOCOMO Avatar
    Tata DOCOMO

    Dear Customer,

    As per the discussion, we would like to inform you that as per our records we found that there is no cancellation request regarding your Photon connection and we request you to kindly provide us the details for same which will assist us in doing the needful.

    Further, we request you to mark an E-Mail to [email protected] for any assistance.

    Thanks and Regards,
    Customer Care
    Tata Docomo.

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