Location/place: punjab
Name of company/service: asus
sir actually i am registered my complaint atleast 15 days ago for my laptop and asus technitian visit after two or three days that is n 7-8-2013 and said that there is problem in my mother board and he said he will change my motherboard within two days but he didnt visit even afte four days and finalyy he visit on 16th june.At that time the motherboard carried by him is not sealed in box but it is open just in a poly bag and he said he already breaked the seal at his centre and it also looked like old and when i enquire from asus company technicians the patno. given by asus company technician and motherboard patno. carried by asus engineer is not same it shows mother board is not same and when i talk too bti. service centre head MR.MP GARG he simplly said if you want too change the motherboard then you can else we are not free see how miscommunication is done by mr.MP GARG and still after changing the mother board the problem still continous my laptop still doesnt work and I ALSO WRITE THIS ON CSR given to me by asus technician that same problem of sound occur and now some more problems are arrised after changing the mother board and i again registered the complaint for two or three times but no one listen me so look upon the matter.Hoping a positive response of ligiht from you.
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