Auto Value added service activation and amount deduction

Location/place: Korba Chhatisgarh

Name of company/service: Reliance GSM Mobile services

My Account Balance always deducted without any activation of value added services(Mob-9827195765)
from time to time always on 12/07/2013 balance deducted Rs.5 for Shemaroo and Rs 5 for Jump Game
when I am in Roaming In UP After reach our home state I talk to customer care of reliance he says i could not refund your amount because you have not just call customer service after deduction. When I am
in other state i tried but not contacted them. Reliance GSM customer service is very poor
and cheating service because they deducted balance any time without any information.
I request you sir please take them for necessary action and return my above deducted amount with
penalty punishment of Rs.10000. therefore any mobile service could not done this type of crime please
Help me.

Rakesh Kumar Tripathi
Deputy Chief Chemist
ACB(India)Ltd
2×30 MW Thermal Power Plant
Chakabura,Korba, C.G.


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