Location/place: Indira Gandhi International Airport / New Delhi
Name of company/service: Emirates
I along with my family has valid shenegen Visa from Belgium and we had plan to travel to Switzerland on 29th June 2013. My visa had a stamp which requested me to report to embassy before 03rd July 2013. This request was to report to embassy after my visit to shenegn states. The person on duty did not allow me and my family to board my flight as I had not visited the embassy; he insisted that I should have visited before my planned travel. He insisted me to cancel my flight to avoid no show. As it would have cost my entire 6 lakhs investment to go to a bin, I shifted my plan to visit London as I had visa for London as well. This has cost me additional 1.68 lakhs for change of flights. In addition I have lost my investment to Switzerland trip. However, on 01st July 2013, we went to Belgium embassy in London, they clarified that I can visit shenegn states as I have a VALID visa and the stamp is just to report back to embassy that we are back to India and have left shenegen states. They said its ok for me and my family to visit the states however we should report back once in our own country and crossing the date should be OK unless Visa dates are not expired. I did travel to Belgium and Paris with same visa. With this I see no reason why the emirates officer refused me to board flight; it was his problem that he was not able to interpret it correctly and why should I pay for his incorrect interpretation of the document. I will not expect a international flight officer on duty to make this wrong interpretation and make his client pay heavily for same.
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