NOT GIVING REFUND

Location/place: chikhli.navsari.gujrat

Name of company/service: ebay.in

I recently ordered a phone(intex aqua i5)from ebay.in. Order no -3400592335252 and expected date of delivery was 12th july but still it is not even shipped.I tried contacting the seller but he did not responded.So i called them to give me my refund, but they refused.If i call them they keep on giving excuses.NOW WHAT SHOULD I DO????


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