SERVICE NOT PROVIDED AS OFFERED IN ADVERSITMENT

Location/place: Vellore, Tamilnadu

Name of company/service: TATA DOCOMO TELESEVICES

i HAVE TAKEN SIM IN NAME OF MY DAUGHTER WHICH OFFERED FOR VITIANS WITH FOLLOWING OFFER-
1. 2 GB GPRS VALIDITY FOR 03 MONTHS
2. 100 SMS/PER DAY FREE FOR 3 MONTHS
3. CALL RATE 1.2 P/SEC.
4. TALK TIME 449
BUT ACTUALLY I’M GETTING –
1. 2 GB GPRS FOR 1 MONTH VALIDITY
2. 50 SMS FREE PER DAY
VALIDITY FOR ONLY ONE MONTHS.
WHEN I TOOK SIM THAT TIME OFFERED GIVEN IN WRITING & DOCOMO SALES MANAGER EXPLAINED THE OFFER BUT NOW HE DENYING THE SAME. COMPANY LIKE TATA CHEATED US & ALL STUDENTS ,ONLY ADVERTISEMENT LUCRATIVE OFFER BUT NOT ACTUALLY GIVEN.
I HAVE ADVERTISEMENT PAPER WHICH OFFERED WITH VISITING CARD OF DOCOMO SALES MANAGER.
PLEASE SOLVE THE CASE


Comments

One response to “SERVICE NOT PROVIDED AS OFFERED IN ADVERSITMENT”

  1. Tata Docomo Avatar
    Tata Docomo

    Dear Customer,

    Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

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