2G SPEED ON A 3G PLAN

Location/place: Vashi,Navi Mumbai

Name of company/service: Airtel

hello,
I have a 3G plan active and i am getting internet speed of 10 kbps that is of GPRS even with H+ showing on my phone…
Please Sort this out as it gets frustrating to pay for 3G and no promised service and we keep calling customer care and nothing happens..

Regards: Amitaih Kehimkar
email: [email protected]
Registered Airtel number: 8452955997


Comments

5 responses to “2G SPEED ON A 3G PLAN”

  1. Namaste Mr. Kehimkar,

    This is to inform you that your concern listed on 12 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at [email protected].

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Amitaih kehimkar Avatar
    Amitaih kehimkar

    Waiting eagerly for a positive solution from your end… Thank you!

    Regards: Amitaih kehimkar

  3. Namaste Mr. Kehimkar,

    This is to inform you that your concern listed 12 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [email protected]

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  4. Amitaih Kehimkar Avatar
    Amitaih Kehimkar

    I did get a call from Airtel, and i was told that they are trying to resolve this, why would you say that my number is not contactable?

    regards: Amitaih Kehimkar
    registered airtel mobile number: 8452955997

  5. Namaste Mr. Kehimkar,

    We would like to inform you that your concern listed 12 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [email protected]

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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