Online Consumer Forums and Consumer Complaints Site

Snapdeal Not responding after having my product for replacement

—

by

AdminPost
in ,

Location/place: Lucknow

Name of company/service: Snapdeal

I had purchased a Nokia Lumia 720 mobile from snapdeal at Rs. 17148 on 1st june 2013. When i opened the product i found that the headsets were faulty so i called them back to replace me with a new one.The arranged the courier pickup on 29th june and the received my product on 5th july. Since than they are not responding to my e-mails and calls, and not providing me with an answer as to when will i get my mobile back. Everytime i call them they say they will call me back in 24 – 48 hrs but still no call from them. pls help me as my Rs 17148 are at stake.

my order no is 1024830204
complaint no is. 2285798.

Comments

One response to “Snapdeal Not responding after having my product for replacement”

  1. Nokia India Avatar
    Nokia India

    Hi,

    Please get in touch with the concerned authorities.

    Thanks,
    Nokia India Team.

    We would like to inform you that we are changing out contact email address to [email protected]. Would request you to please write to us at [email protected] going forward.

    Locating a Nokia Care Centre (NCC) is very Easy !
    SMS “NCC” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Leave a Reply

Your email address will not be published. Required fields are marked *