done fraud for membership

Location/place: bhiwandi

Name of company/service: club mahindra

Dear sir ,
I m rahul maru . My father had took club mahindra membership by october 2012 . All mine emi is paid .Last only rremaining for august . By paying emi also I m nt getting any room for holiday . I had plan thrice for different locations bt always dre was no aviliblity . So I had a huge conversation wd customer service . Yesterday I asked customer operator to make a tlk wd manger . She tld k dey wl call u back . 24hrs is gone bt no call came . Refrence no is 5620741. I want to cancel my membership and refund my full money . Plz help me . My mobile no is 9004701195 . Club mahindra id 2456605 .