Location/place: Junagadh
Name of company/service: Spice Mobile
Dear All Indians
I am using spice M6450 mobile phone since almost 2 years. I am very happy with the functionality and result of the phone. But as usual, function of my phone battery is decreasing. Currently I have to charge my phone for 8-10 times per day. I have visited spice service center of Junagadh to buy original spice battery. The person at the service center told me that battery can be available after 15 days. After 15 days, I have visited service center and the person told me that battery is not available in stock so we can’t order it. Then I have called ahmedabad service center. They also replied me with the same answer. So after getting frustrated, I want to complain to spice customer center and I have called on 011-42921000. But the customer care executives haven’t response me well and my query is still pending. So I have to change my liked phone only due to unavailability of the battery.
This is my humble request to all of you that if you want to purchase mobile phone, just go with reputed and well established company even if it is little bit costly. Availability of accessories in your town or nearby area should be primary point in selection of mobile phone.
Be alert and careful
Best regards
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