INVALID BALANCE DEDUCTION

Location/place: gonda, uttar pradesh

Name of company/service: TATA DOCOMO

Myself Arvind Tripathi from Gonda (UP), my Tata Docomo mobile number is 8960502853.
This is to bring to your notice that Tata Docomo people deducting my balance unnecessarily without reason, when I call to customer care people , they are giving me stupid reason like you have download this and that , then they are blocking my calls to the customer care whole day. None of the people giving me correct reason.
In the date of 28 june 2013 they deducted Rs. 42 from my a/c balance .
I am really fed up. I know to use internet very well and I have been using internet since last 12 years so no need to docomo people to teach me about internet. If need more info I can tell you . I request you to kindly take necessary action for This kind of behavior. And please help me to refund my 42 rs.
Almost 1 week passed away and I am not sa
Thank you!


Comments

One response to “INVALID BALANCE DEDUCTION”

  1. Tata Docomo Avatar
    Tata Docomo

    Dear customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

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