Location/place: Ahmedabad
Name of company/service: Tata docomo Gujarat
Respected sir
Tata docomo company automatically deduct my prepaid account balance without any Confirmation.
My docomo number is 7405212813.
On 4 July 2013, my balance was 188rs
And on 5 july 2013 my balance is 93rs.
Company stopped my 3G data plan and force me to use 2G plan evenif i already recharged for 3G.
Please help me.
Awaiting your responce.
Thanking you
Keyur Modi
Email- [email protected]
Dear customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
“””Dear Mr. Modi,
We tried to speak to you personally on your alternate number to understand your concerns regarding balance deduction however, we were unable to contact you, since your call was switch off.
We would like to inform you that Rs. 95/- has been deducted towards GPRS pack subscription.
Further, we request you to kindly send a mail to [email protected] for any assistance.
Thanks and Regards,
Customer care,
Tata Docomo.
“”
“
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