Location/place: Nagaon
Name of company/service: Airtel
Dear Sir,
I have been experiencing problem in getting 3g speed in my Airtel number – 8011890304. I had subscribed to the 855 plan which included 5 gb of internet two days ago but my speed never crosses 10 KBps. This is the fourth time I am experiencing this issue in 4 months. If this continues, I will have to sadly switch to another telecom company.
I look forward to hearing from you.
Yours faithfully,
Suchita Khetawat
Namaste Ms. Khetawat,
This is to inform you that your concern listed on 04 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [email protected].
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[email protected]
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Ms. Khetawat,
Further to our discussion dated 04 July 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.
We assure you that we are committed to resolving the issue to your satisfaction.
For any queries you may have you can also get in touch with us at [email protected]
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Ms. Khetawat,
We would like to inform you that your concern listed 04 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [email protected]
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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