Location/place: chennai

Name of company/service: IRCTC

I bought a ticket in tatkal on 22.6 and cancelled it by 3-30pm when the tkt was in wl 7 & 8.
no refund is given to me saying “the tkt was confirmed after chart preparation”

they are not minding my words that I said “3-30 pm”. their chart came out by 7-45pm. the train was by 11-45 pm.
they are repeatedly saying “after chart preparation”
last October I cancelled 6 tkts in one morning…1st and 6th were cancelled and 2nd to forth were not cancelled.


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