Location/place: Mumbai
Name of company/service: Syndicate Bank
I had availed credit card, home loan, car loan and personal loan from ICICI Bank, Personal Loan & Credit Card from Syndicate Bank. These loans were repaid before time to the bank. We have payment receipt, foreclosure letter and No dues certificate for the same from both the banks.
Unfortunately recently I came know that bank have not updated my records in CIBIL CIR report, which I have informed banks and CIBIL.
With Syndicate bank very indecent behaviour been observed, they are following illegal practice.
1) Personal loan was closed in 2006, they have updated my record in 2013.
2) In CIBIL 2011 report there was no outstanding of Credit Card payment and NO remark / status mentioned.
3) In 2013 CIBIL report two different credit cards entry is mentioned with settled remark / status. When contacted bank they gave me outstanding + One Time Settlement and waiver on balance amount.
4) Now today also there is two settled remark in CIBIL report and Syndicate Bank is not doing anything.
5) Finally i have decided to close this issue and requested foreclosure letter from Bank, i have received letter from bank and have to pay Rs.1,30,205/- cash including 30% interest.
6) I have paid Rs.1,30,205/- on 26/06/2013 to Syndicate Bank.
7) This whole matter is brought to RBI, CIBIL and Syndicate Bank top management notice, but no buddy is ready to resolve or help.
In due course last 4-6 years my CIBIL score got reduced due to banks mistake and no bank is giving me loan and credit cards. Many loan and credit card application have been rejected further to that my score got again reduced.
Now banks have updated their records in CIBIL CIR report. No buddy is taking ownership CIBIL is not taking ownership since they are not authorised to change/modify data. I am getting very standard answer from CIBIL as follows: (However, it is important to note that each Credit Institution (that chooses to use the CIBIL Trans Union Score) has its own benchmark of the number that constitutes a “good” score. For example, a score of 670 may be an adequate score for some members but be inadequate for others. CIBIL does not recommend what score should be used as a cut-off for loan application eligibility.
The Credit Institution applies its own credit application appraisal techniques in order to determine whether or not to grant credit. CIBIL is not involved in this decision.)
In last 2-3 years i have gone through very rough patch, mental trauma and mental agony. Which affect my health. Since last two year i could not sleep properly nor able to monitor my business. Due to this my physical health affected, we lost many business, we could not take up new project due to finance issue and so many business loan application got rejected.
Please find attached copy of Syndicate Bank and ICICI Bank letters admitting their mistake for not updating their records on time.
Enclosed CIBIL reports, apology letter from Banks.
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