Illegal rules

Location/place: Noida

Name of company/service: Reliance

I had 9.84 MB 2G balance in my reliance no 8468973049. I recharged from a outlet of 255 for 1GB 3G. But the message showed “your account has been recharged with Rs .o1,Amount payable is Rs 255″(on 01/07/2013)But I didn’t get any 3G balance.when the retailer contacted the customer care they told that if there exists any amount of 2G data in the no. then the 3G will get lapsed. They also told that there was no any option available to get the refund. Now I want to indicate here the corrupt practices used by Reliance to cheat customers. If I didn’t get 3G data through this forum then I will reach to the consumer court. Thank You


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