not responding correctly to the given complaint and not resolving it

Location/place: visakhapatnam

Name of company/service: tata docomo

the customer care service 121 of tata docomo is not working and they are not responding to the coplaint registered by me on 25th of june they had closed the complaint on 27th of june that the complaint is solved but till date it is not resolved,even now i contact them also they say that ur complain have been solved


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