Online Consumer Forums and Consumer Complaints Site

Digital TV Not Working

—

by

AdminPost
in ,

Location/place: Delhi

Name of company/service: Airtel Digital TV

I am a subscriber of Airtel Digital TV My Account No. is 3010798666.

I am unable to use Airtel Digital tv services since 25th June’13.

TV is showing NO SIGNAL.
I have purchase these services in around Sep’12.

I called Customer Care for the complaint, they said You have to pay INR125 for engineer visit. I said this is in warranty. AGENT said sir you have to pay these charges.

All other companies are providing free services even for OUT for Warranty product.

I am highly disappointed with these kind of services from the leader in the industry!

I AM TV LESS SINCE THE PAST WEEK!

Please do the needful at earliest!

Comments

2 responses to “Digital TV Not Working”

  1. Airtel Presence Avatar
    Airtel Presence

    Namaste Mr. Agrawal,

    This is to inform you that your concern listed on 28 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at [email protected]

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. airtel presece Avatar
    airtel presece

    Namaste Mr. Agrawal,

    We would like to inform you that your concern listed 28 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [email protected]

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Leave a Reply

Your email address will not be published. Required fields are marked *