Non Co-operation of Samsung Mobile Phone Service Provider to find out lost Mobile Phone

Location/place: kOLKATA

Name of company/service: Samsung Mobile Phone Service Provider at Seth Pukur, 87, Jassore Road, Barasat, Kolkata-700124, West Bengal

Dear Sir,

I have lost my mobile along with SIM card of AirTel No. 9933518400 and Memory Card of 8-GB (Samsung Make) on 21-06-2013, at around 6:45 PM, when I was returning from my Office (at 3/C, LA-Block, Salt Lake) by a bus from Beliaghata (Building More) to Birati (my home) and route of Bus was Tollugunge to Madhyamgram. I have Lodged a Police complain at 11:30 am on 22.06.2013 at nearest police station of Birati i.e. Airport Police Station, Kolkata.

I have already collected new SIM of same No. 9933518400 from AirTel.

Details of my phone and me are as Follows:
Name: Amitava Mondal
Address: 53, Kabi Sukanto Sarani, P.O.-Birati, Kolkata – 51,
Mobile Phone Model: Samsung Make Star 3G, GT-S5603,
Last Used Airtel No. 9933518400
Mobile Missed Date : 21-06-2013 at 6:45 PM,
Lost Zone : Beliaghata Building More to Birati (by bus of rout via E. M. Bypass – Ultadanga – Lake Town – Airport)
GDE No. at Airport P. S. : 1238/13, Dt. 22-06-2013
IMEI No.: 354277030837146
MY e-mail Address for contact : [email protected]
Mobile No for Communication : 9933518400

As suggested by some of website to trace lost mobile – I had gone to Samsung Mobile Service Center at Seth Pukur, 87, Jassore Road, Barasat, Kolkata-700124 along with copy of GDE of Airport P.S. and original copy of Invoice – to trace my lost mobile. But they directly refused to help me and instructed me to contact with police. But there is an option given in their website to trace the registered lost mobile.

I know that they have option to trace out lost mobile if it is in use by IMEI No. (IMEI No. 354277030837146) or if it is not in use they can deactivate the Mobile and trace out later.

Network service provider can also track out. But they are also not responding, although they have option to track out it.

Please help me to get back the Mobile Phone by tracking out IMEI No.: 354277030837146 so that I can get back it

Thanking you,

Your faithfully,

Amitava Mondal
53, Kabi Sukanto Sarani,
PO-Birati,
P.S. Airport,
Kolkata-700051.
e-mail: [email protected]
mobile for communication : 9933518400.