NOT GETTING THE SERVICE AFTER DOING RECHARGE

Location/place: KOLHAPUR

Name of company/service: VODAFONE

MY PHONE NUMBER IS 9049437116 .
AFTER PRESSING THE *444# THERE IS ONE MESSAGE REGARDING WITH INTERNET PACK OF 25 RUPEES. SO I RECHARGED WITH THAT AMOUNT THROUGH RETAILER.AFTER THAT ALSO I DID NOT GOT THE SERVICE. I GOT THE MESSAGE THAT YOU HAVE RECHARGED WITH 25 RUPEES. TALKTIME IS 0. & ACCESS FEE IS 23 RUPEES. I CALLED THEM THEY REPLIED THAT THIS SERVICE IS ONLY ACTIVATED VIA MOBILE OR NOT BY ANY RETAILER . THEN I REQUEST HIM TO REFUND. THEN THEY SAID THAT THIS IS NOT REFUNDABLE.THE FAULT IS YOURS. SO I REQUEST YOU TO TAKE SOME ACTION.


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