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Unfair business practice by tata docomo

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by

AdminPost
in ,

Location/place: Gwalior

Name of company/service: Docomo

Sir
it is regret to inform you the unfair mean of reputed comapany tata docomo
sir i am using net pack of 250 rupee in my new connection 08109914819 from last two day…
due to urgent necessity i activate message pack of 39 rupee .
at that time i have about 1.1GB 3G data pending .But due to message pack activation .my data lost .After this when i enquired from customer care his behaviour was also not good .
he told me with our message pack data of 339mb 2G net pack activated jst bcause of this your 3GB is deactivated

I just want to know why it neccessory to deactivate the last activated net pack.
Is it is justice to deactivate pack which cost 250rupee to replace with 39rupee pack.
why there is not any prior intimation regarding for dectivation of last activated .
pls take needful action.

Comments

5 responses to “Unfair business practice by tata docomo”

  1. Tata DOCOMO Avatar
    Tata DOCOMO

    Dear Mr.Sandeep,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

  2. Sandeep Avatar
    Sandeep

    Pls take needful action..els this tine i may knock higher door for redress

  3. Sandeep Avatar
    Sandeep

    You have recieved my complaint…..so wot are u waiting for..dis not a question of rupee bt it was our believe .which cnt stand now

  4. Tata DOCOMO Avatar
    Tata DOCOMO

    Dear Mr.Sandeep,

    We tried to speak to you personally on your number, to understand your concerns regarding data balance. However, we are unable to contact you, since your call was switched off.

    We would like to inform you that as you have done recharge for Rs. 39/-, your previous unlimited data have been lapsed and credited with 390 MB data balance.

    For further assistance, write to us at [email protected].

    Thanks and Regards,
    Customer Care
    Tata Docomo.

  5. krishna Avatar
    krishna

    sir mai aap ke help line no me call karta hu toh busy bata ta h and cut jata h . sir mara mobile no. 8267979034 hai isme net pack kab se khatam h please inform me

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