balance deduction without any reason

Location/place: Beawar Rajasthan

Name of company/service: student

hello i’m an aircel customer
my phone number is 7737744655
two days ago 30 Rs were deducted from my balance saying a caller tune has been subscribed i contacted customer care 3 times they say the balance will be refunded but its not happening now they are not picking up my call i tried contactind from other aircel numbers but they also blocked them please help!!!!
complaint reference number 1-13083781432


Comments

One response to “balance deduction without any reason”

  1. Hi ,

    Thanks for writing in to us. We apologize for the inconvenience caused to you.
    This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
    At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

    You can also get in touch with us at https://twitter.com/Aircel or you can write to [email protected]

    Warm regards,

    Team Aircel India

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