Location/place: Mumbai
Name of company/service: Family Credit Ltd
I brouhgt new bike (Honda-stunner) in november 2012 on two wheeler loan facility given by Family Credit Ltd. From Nov-2012 to Apr-2013 i have paid all emi through ECS from HDFC Bank (a/c number 04111050108822)than i cancelled old ECS in March-2013 and ask to Family Credit Ltd please proceed next all emi through ECS from my new a/c wich is New India Bank (a/c number SB-160), they charge me Rs.550/- for ECS a/c change facility and they told me from May-2013 your new ECS facility has been start from our end. As per the mandate (New ECS form)given by me, to Family Credit Ltd i have mentioned the new account number(SB-160,NEW India Bank) and the ECS for the month of may has been processed from the same,but again in the current month (June-2013)they have processed the ECS from my old account number (04111050108822-HDFC Bank)and the same has been returned.The mistake is from Family Credit Ltd end and for there mistake i have been surcharged from old bank.
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