false internet offers

Location/place: bangalore

Name of company/service: tata docomo photon

last month on 28th may 2013 i recharged my tata photon for 1gb 3g internet pack for 255 rs with 30 days validity on the tata docomo official website. though they are saying 30days validity on internet and even after sending me the confirmatory msg as 30 days validity they are gaiving service for only 21 days.. i spoke to the customer care person but they are not responding.. they are displaying false information on the website .. even after complaining they are not corrceting on the internet.. i want the court to take action on them..


Comments

One response to “false internet offers”

  1. Tata DOCOMO Avatar
    Tata DOCOMO

    Dear Mr.Rakesh,

    Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link – http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html (operating from 8 am to 12 midnight) to get your query resolved through a Live Chat with our Customer Care executive.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

Leave a Reply

Your email address will not be published. Required fields are marked *