Location/place: Hyderabad
Name of company/service: Beam Telecom
I got a serious issue with Beam Internet Service in Hyderabad.. My e-mail id registered with them is [email protected]. i shifted to a new house where i was unable to get beam due to feasibility. I always pay on a semi-annual basis, so i was paid until sept’2013.. i asked them to cancel my services to which they agreed. They gave me a call to inform me of the refund amount to which i couldnot agree. They want to charge me for Installation now when I am cancelling my services. Initially when i signed with them, they told me that if i pay on a semi-annual basis, there is no installation charge. and hence i went on that plan, now when i cancel my services, they want to charge me rs.500 as installation fee which was done 2 years back. Can you please help me get my money back?
their website is – http://www.beamtele.com/index.php
and contact number is – 04066272727
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