complain for not refunding

&lt;p&gt;&lt;b&gt;Location/place&lt;/b&gt;: pune&lt;/p&gt;<p><b>Name of company/service</b>: 100bestbuy.com</p>i had participated in a contest and paid 699. then i got a call and was told that my name is in top 15 list and i need to pay 4999 for the product. if i win then i will lose the amount and if i dont i will get the amound refunded. but now they are refusing to refund and not even letting me to talk to senior executive.


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