deduct 100rupees without any reason and not responding to calls

&lt;p&gt;&lt;b&gt;Location/place&lt;/b&gt;: pune&lt;/p&gt;<p><b>Name of company/service</b>: tata docomo</p>sir my mobile no is 8149863361 and operator is tata docomo few days back they deduct 100rs from my mobile balance without any reason when i call they try to make me fool they do not give any valid reason and they made me wait on call for very long and when i call again they do not entertain me. I multiple time called them but they took me on hold for even 10 minutes and not giving answer


Comments

2 responses to “deduct 100rupees without any reason and not responding to calls”

  1. Tata Docomo Avatar
    Tata Docomo

    Dear customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO

  2. Tata DOCOMO Avatar
    Tata DOCOMO

    Dear Customer,

    We tried to speak to you personally on your number, to understand your concerns regarding balance deduction. However, we are unable to contact you, since your call was not answered.

    We would like to inform you that as per our records, your balance of Rs. 90.60/- have been deducted for internet usage.

    For further assistance, write to us at [email protected].

    Thanks and Regards,
    Customer Care
    Tata Docomo.

Leave a Reply

Your email address will not be published. Required fields are marked *