Location/place: India
Name of company/service: IFB Washing Machine
IFB WASHING MACHINE – Out of Work within ONE DAY – No Response from IFB
I purchased IFB Eva Sx Washing Machine on 11-06-2013. On 12-06-2013 company technician came, gave Demo and the very First wash launched and he left my house.
After completion of wash,as per his instructions I tried to unplug the water pipe adopter. The whole adopter came out of pipe.I tried to fit it to pipe, but the screws are not working. I am not able to fit it.
On 13-06-2013 I registered complaint with company by phone.
On 14-06-2013 company technician came,examined and he said like this: THIS ADOPTER IS OUT OF WORK and THE COMPANY WILL NOT REPLACE IT AS IT WILL NOT COME UNDER WARRANTY/GUARANTY. I astonished after hearing these words.
I invested Rs 26,500/- for IFB Washing Machine (including accessories)
I think I AM THE FOOLEST PERSON IN THIS WORLD WHO INVESTED Rs 26,500/- for washing of just 5 pairs of dress.
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