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Balance nil two times

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by

AdminPost
in ,

Location/place: Rudrapur

Name of company/service: TATA DOCOMO

Dear sir/Madam,

Myself saurabh kumar on dated 11.06.13 and 12.06.13 my mobiles no- 8267938433 balance was nil ,after 3G recharge and i call customer care but he dont pick my phone and disconnect my phone without satisfactory answer . Money does not matter it was a serious case because use many peoples TATA DOCOMO service ,i m capable for online complaints to this FAKE telecom company,but any uneducated person do not have handle this situation.this is a clear cheating case,and i hope you understand my problem and put this matter infront of tata docomo.

Comments

2 responses to “Balance nil two times”

  1. Tata Docomo Avatar
    Tata Docomo

    Dear customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

  2. Tata DOCOMO Avatar
    Tata DOCOMO

    Dear Customer,

    As per our discussion over the call, we would like to inform you that as per our records, your balance of Rs. 31.60/- have been deducted for internet usage.

    For further assistance, write to us at [email protected].

    Thanks and Regards,
    Customer Care
    Tata Docomo.

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