false commitment

&lt;p&gt;&lt;b&gt;Location/place&lt;/b&gt;: sodpur-kolkata&lt;/p&gt;<p><b>Name of company/service</b>: manthan digital-cable network</p>I m a localide of sodpur kolkata.our cable service provider is ico-manthan. I paid monthly rental on time still they unable to provide star cricket channel as they have not paid the charge. While asking they had confirmed us that we will able to see the cricket match but now the service we are missing.this is total customer harasment