Location/place: Srinagar
Name of company/service: Hero Honda
The only authorized dealer of Hero Honda for srinagar, kashmir is M/S JK Motors, Residency Road Srinagar. I being in need of some spare parts of my motor cycle called him for their availability. After ensuring the availability of the spare parts from the dealer i went from Sopore (60 Km away) for getting them. Upon reaching the dealer on 05-06-2013, he refused for such availability and directed me to go 10 km further to M/s Haneef Motors for the parts. The M/S haneef Motors further directed me to go back to service station of JK motors for such parts. Ultimately after waiting for four hours outside the service station i could get the spare parts of my motor cycle. Upon checking the authenticity and price of the product, the deceive and fraud of the dealer was revealed. A stern action is thus requested against M/S JK Motors, Regidency Road Srinagar.
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