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deduction of amount and unwanted call in prepaid

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by

AdminPost
in ,

Location/place: indore

Name of company/service: Tatadocomo

My name is Rupon Sinha.I have prepaid mobile of Tata Documo no. 9039570713.
perhaps, tatadocumo is the fraudest of the mobile company.one service CNBC NEWS automatically activated with any permission or approval. two times I have dialled 155223 and deactivated the service. till date several times documo has deducted 10 rupees from my account. still the service is active till date. I have also logged to do not disturb still these type of SMS continuously coming.
I demand immediate refund of total amount deducted and want to slap a penalty of 2000 rupees for haressment.
Regards
Rupon Sinha
Alternate phone no:
98266-66640.
Indore,MP

Comments

2 responses to “deduction of amount and unwanted call in prepaid”

  1. Tata DOCOMO Avatar
    Tata DOCOMO

    Dear Customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

  2. Tata DOCOMO Avatar
    Tata DOCOMO

    Dear Customer,

    We tried to speak to you personally on your number, to understand your concerns regarding balance deduction. However, we are unable to contact you, since your call was not answered.

    We would like to inform you that as per your complaint, balance of Rs. 10/- have been credited to your account vide docket number ABAL127383300. Kindly note that currently no services are active on your number and you can dial 155223 to deactivate any Value Added Services activated in future.

    For further assistance, write to us at [email protected].

    Thanks and Regards,
    Customer Care
    Tata Docomo.

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