<p><b>Location/place</b>: KARNAL</p>My airtel prepaid number is 9729345096. I am from karnal, haryana.
I recharged of 198 2GB unlimited plan. Customer care said me that i will get 80 to 100 kbps for first 2GB and then 40kbps. I recharged it on 1st or 2nd june. For first 2GB I only got speed of less than 10kbps. My 2GB is over and now i am getting worst speed of 0.5kbps to the “maximum” 1kbps. When i call customer care, i get a computer saying “now dial *121# and manage all your airtel accounts. Thank you for calling airtel” and then the call is automatically disconnected.
I am very much annoyed with the airtel services. Firstly, getting speed of less than 1kbps and then i cannot reach customer care. Please solve this issue.
AIRTEL SLOW INTERNET SPEED AND BAD CUSTOMER SUPPORT
Comments
3 responses to “AIRTEL SLOW INTERNET SPEED AND BAD CUSTOMER SUPPORT”
-
Namaste Mr. Singh,
This is to inform you that your concern listed on 07 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [email protected]
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 -
Namaste Mr. Singh,
Further to our discussion dated 07 June 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.
We assure you that we are committed to resolving the issue to your satisfaction.
For any queries you may have you can also get in touch with us at [email protected]
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 -
Namaste Mr. Singh,
We would like to inform you that your concern listed 07 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [email protected]
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Leave a Reply