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Vodafone charged huge bill without usage

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Location/place: Noida

Name of company/service: Vodafone

I had taken galaxy grand phone in which I got 2 month 3g data (net) free for 2 months frm 3 April to 3 june.they have made my phone bill upto 1275 which is too large as compared to 98 per monthly.My number has been barred from may 12th 2013. Talked to the customer care and they told that amount has been charged for 3G data. If my number has been barred from past 20 days how can i use the internet, i din’t even used the free data provided by them. I used to get unbilled amount messages even i have not used my vodafone number.My vodafone number is no:7838593736. Please take an immidiate action.

Comments

6 responses to “Vodafone charged huge bill without usage”

  1. Vodafone India Avatar
    Vodafone India

    Hello Sujini,

    We weren’t able to get in touch with you over phone. Please share an alternate contact number with us at http://tinyurl.com/79emtab also let us know a convenient time between 9AM to 6PM to reach you.

    Regards,
    Vodafone Customer Care, Delhi & NCR

  2. Vodafone India Avatar
    Vodafone India

    Hello Sujini,

    We appreciate your time on the call with our executive. We trust that your concern has been resolved now.

    Regards,
    Vodafone Customer Care.

  3. Sujini Kotireddy Avatar
    Sujini Kotireddy

    When did u called me regarding this issue?? and how can u people place a comment without talking to me?? i have calling to the customer care from past 15 days regarding this issue and no response from vodaphone customer care. And my vodafone number which i specified above is not working from past 25 days, i got the huge bill. Please contact on my alternative number 8800744446.My issue is not resolved yet.

  4. Vodafone India Avatar
    Vodafone India

    Hello Sujini,

    We trust that our executive were able to assist you with the concern related to billing. Thank you for talking to us.

    Regards,
    Vodafone Customer Care.

  5. Sujini Kotireddy Avatar
    Sujini Kotireddy

    Issue has not been resolved yet. you people are taking months time to resolve my issue. Even i have stopped using this vodafone number.

  6. Sujini Kotireddy Avatar
    Sujini Kotireddy

    Hi Vodafone,

    My problem going to be resolved or not. How could u send again 1500 bill this month. My number is barred from last one and half month?? i was shocked by seeing this bill. Deactivate my services as soon as possible. Im not going to tolerate this any more.

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