Air Conditionr not working

Location/place: 60, BAWA KHAKI, MEERUT CITY

Name of company/service: VOLTAS

Sir,
I have purchased an Air Conditioner from Bhasin Brothers (101-102, New Market, Begum Bridge, Meerut City) on 09/05/2013.
Now on few days back on Sunday (02/06/2013) my AC was not working properly as water was flowing out from the indoor machine so i lodged a complaint to BHASIN BROTHERS the dealer through whom i purchased my AC. It has been 4 days since i have filed the complaint for my AC which is not working properly but no action has been taken so far. I have lodged my complaint on customer care also but same no action has been taken so far.
So i have decided to go to the Consumer Forum as this is only my last hope and i want to register a complaint against VOLTAS CO. and BHASIN BROTHERS for not handling their customers seriously.
I hope i’ll get positive response from your side.
Thanks

Arpit Mittal
60, Bawa Khaki,
Meerut-250002
91-9756444924


Comments

One response to “Air Conditionr not working”

  1. Voltas Allweather Avatar
    Voltas Allweather

    Dear Arpit,

    Sorry for the inconvenience. This is to inform you that your concern listed 5 June 2013 has been noted and our team is working on it. We shall call you within the next 24 hours to give an initial update on the status of your complaint. For any further clarifications, please write to us at [email protected] and kindly mention your complaint number (231500) in your subject line.

    Thanks for your co-operation.

    Regards,
    Voltas Customer Care

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