Parcel missing

Location/place: Habra

Name of company/service: India Post

hello
i sent a parcel through India Post using express parcel service. Parcel no. is XW248066307IN.

I posted it on 29/5/2013.
But it has not reached its destination so far.
Above all no traking info is available from India Post website.

I have already lodged a complain. No. is 100053-88609

But no response from authorities.

Please help me.