Mobile Complaint

Location/place: Lucknow

Name of company/service: Samsung

I have purchased a Samsung Mobile Phone Model No Samsung Duos 7562 from Jumbo Electronics Gomtinagar Lucknow on 27th Dec 12, but after 7-8 days of my purchase it started battery problem, i have deposited it to service center and they told there is a issue in mother board, so should have to be replaced, they got it repaired and returned to me, but after using for sometime, it again started getting problem now with 3g not supporting to apps and charging issues, they again repaired it and replaced it’s mother board again, but this i demanded a letter of satisfaction if it again start any problem, but they refused to it and said to me that next it would be replaced with new phone on there own guarantee, this time after 4-5 days phone getting start with some other problem of hanging and it got switched off while talking, now they bluntly refused for any commitment made by them and harass me mentally, i request you to please intervene in this matter and get me justice ASAP.
Early response will be highly abliged

Thanks & regards
Abhay Maheshwari
Contact No 9839064402


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