Location/place: Agra ,U.P.
Name of company/service: TATA DOCOMO
I activated data pack of 50mb on my no. 8265800854.
It was activated.When I opened the net web page was opened but after a minute
my balance of Rs.28 was deducted to rs.0 and my net pack empty.
When I called customer care centre,they are not ready to lisen to me and cut the phone call.This is the third time such a problem is encountered in a month.
Dear customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,
As per our discussion over the call, we would like to inform you that your concern regarding balance deduction has been registered vide docket number ABAL127254071 and deducted balance of Rs. 27.80/- have been credited back to your account.
Thanks and Regards,
Customer Care
Tata Docomo.
Leave a Reply