Improper Email & Information

Location/place: Pune

Name of company/service: Tata Communications

I have got this email from Mr Shashikant Pawar regarding DSL router Submission. But I bout the Router from Tata Indicom. So why should I give it back. Please let them check properly before sending such emails. I almost used this conection for 3-4 years and still If I am getting such kind of emails with such wording. THen it’s shame on Tata Companies. I will not be using any product from Tata Companies as it looks like they are not professionals.

Need strong action against it.

“”Subject:- DSL Router Equipment Reminder Notice

1. TCL is Broadband operators in various other places including at Maharashtra region having their branch offices, inter alia at Al Aqmar, Ganeshkhind Road, Shivaji Nagar, and Pune – 5. After agreeing to all the terms and Conditions of TCL you have availed the Services vide Account Number. ACC001978512

TCL further says that while availing the said facility you had agreed to the terms and conditions of TCL including to submit the equipment and in default therein you had also agreed to pay the cost fetches thereon. However you have neglected to submit the TCL DSL Router Equipment till today thereby you became one of the defaulters of our clients.

3. TCL further says that even after repeated requests, reminders and personal visits by the representatives of TCL, you have neither submitted nor have provided the receipt copy towards the submission. As such you have committed breach of terms, your actions are against the interest of TCL, hence noted the same by TCL.

4. TCL now has assigned the matters to initiate Legal proceedings against you. Without prejudice to TCL rights to claim entire amount for the DSL Router Equipment and before initiating any Criminal and/or Civil proceedings against you to avoid inconveniences and harassments to their customers, TCL are presently contemplating/interested in settling the matters mutually, to give fair chance to their once valued customers, by inviting for them to submit the DSL Router Equipment. The submission proceedings meeting to be held in the direction of rebuilding relationships under the principles of natural justice for mutual benefits, to be held in our/our clients at the address given herein below,.

In the event of failure to attend the submission of DSL Router Equipment at the given details hereinabove, you are hereby called upon to pay the cost of the Equipment.

These being the circumstances please take note that if you fail to co-operate or in default of your compliance to this notice TCL peremptory instructions to take appropriate Civil and/or Criminal proceedings against you for evading and avoiding to submit the Equipment also for the acts of negligence to return the valuable DSL Router instrument, entirely at your risk as to cost and consequences thereof.

TCL Contact Person : – Mr.Shrikant Salunke .

Timing / Date : – Last Date Submission before 30-May-2013 – Time: – 10 am To 07 pm .

TCL Contact Email Ids :- [email protected] [email protected]

Contact Address :- Meenakshi Enterprise , A-6 623, Shaniwar Peth, Satishdham Society, Gupta Bhel Lane, Pune 411030
“”


Comments

8 responses to “Improper Email & Information”

  1. Tata Docomo Avatar
    Tata Docomo

    Dear Customer,

    Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  2. ACC001978512 is my Account number, 9867044644 is my personnel number and [email protected] is my email id.

  3. Gautam Avatar
    Gautam

    I also received an email from same Shashikant Pawar today. Is this legitimate? He is also demanding router by 30 May.

  4. i got a similar sms from Meenakshi enterprices regarding my airtel Dth. The sms is as follows:

    (Dear cust Mr Neil Singh Airtel DTH no 3008526154, is with you submit the DTH in next 2 days to avoid any legal process submit the set top box at Meenakshi Enterprises A6 satishdham apartments, 623 Shanivar Peth, Gupta Bhel lane, Pune 411030)

    they didnt furnish any contact information.

  5. I received the same message and talked to Airtel Customer Care , they told that I do not need to go there and submit the DTH , if yoy do not want to use it then just create a request for disconnect and then they will send someone to receive the DTH. However of you want to activate it again then you can ignore that message.

  6. Narendra S Avatar
    Narendra S

    i got a similar sms from Meenakshi enterprices regarding my Airtel Dth. The sms is as follows:

    (Dear cust Mr Narendra Singh Airtel DTH no 3005727478, is with you submit the DTH in next 2 days to avoid any legal process submit the set top box at Meenakshi Enterprises A6 satishdham apartments, 623 Shanivar Peth, Gupta Bhel lane, Pune 411030)

    they didnt furnish any contact information. Also i am not in Pune more then to years. Please suggest what to do.. My Contact Number – 09320107755

  7. i got a similar sms from Meenakshi enterprices regarding my Airtel Dth. The sms is as follows:

    (Dear cust Mr Pradeep Kulkarni Airtel DTH no 3003335503 ,3003335503 -001 , is with you submit the DTH in next 2 days to avoid any legal process submit the set top box at Meenakshi Enterprises A6 satishdham apartments, 623 Shanivar Peth, Gupta Bhel lane, Pune 411030)

    But they given contact # 9004728509 this Out od coverage area now.. ๐Ÿ™
    Also i was not in pune from last 1 year recently came in few weeks back… Please suggest what to do.. My Contact Number โ€“ 95528747327

  8. It seems this is genuine they are trying to contact the customers who are OFF from long time..

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