Location/place: bhuj/kutch
Name of company/service: pgvcl govt. job
Location/place: bhuj/kutch Name of company/service: pgvcl govt. job MY NAME IS DENISH THACKER FROM BHUJ-KACHCHH I BOUGHT SOH SONY TICKET NO.NY XPERIA ION SMART PHONE MODEL NO:LT28H TICKET NO.13052101382 JOB NO.W113052101382. AFTER ONE MONTH MOBILE GETING HEAT AND BATTRY BACK UP IS ONLY 1&HALF HOUR BY USING INTERNET AND WITHOUT INTERNET HARLDLY BATTR BACK UP IS 5 TO 6 HOURS AND DURING USING MOBILE GETTING SO HEAT.
I GO AT SONY SERVICE CENTER AT GANDHIDHAM AVNI ELECTRONICS. THEY FIRST TOLD ME ITS SOFTWARE PROBLEM SO THAT’S WHY THAEY START UPGRAD SOFTWARE AFTER THSI PROBLE DOES NOT CLEAR.
AFTER THEY CHECK AGAIN AND SAY ITS BATTRY PROBLEM. WE ARE REPLKACING YOUR BATTERY.MAX. FOUR DAYS TO DIO THISW PROCESS. ISAY NO PROBLEM. AFTER 5 DAYS I CALLED THEM BUT HERE ONE SONY SERVICE MEN SAYS I HV NO RIGHT PEOPLE TO KNOW ABOUT UR STATUS.I WILL CHECK AND RING YOU. BUT THERE IS NO REPLY FROM THEM. AFTER ONE DAY I AGAIN CALL SAME REPLYING THROUGH THEM I HV NO RIGHT PERSON TO CHECK THIS I WILL CHECK STATUS AND RING YOU. SAME AGAIN NOT REPLY. AGAIN ONE DAY I CALL, THE SAME REPLY THROUGH THEM.
MY MAIN PROBLEM IS THAT WHY THEY ARE NOT RESPONDING TO CONSUMER. HERE IN KUTCH THERE IS ONLY ONE SERVICE CENTRE THATS WHY THEY DOING MONOPOLY. AFTRER I CALL IN FREE SERVICE CENTRE NO OF 180030002800 IN THIS THEY ARE REPLYING THERE IS NO PART AVAILABLE BY COMPNY SO TAKE MORE TIME AND GIVE ME A MORE TIME TO DO THIS PROCESS.
I THINK SONY IS NOT A SMALL COMPANY WHICH HAVE NO BATTERY PART OF NEW SMARTPHONE.
I AM A GOVRMENT EMPLOYEE I HAVE NO MOBILE DURING I 1 WEEK AND AFTRER THIS I HAVE NO RESPONCE ABOUT MY PHONE FROM SONY SERVICE CENTER.
THANKING YOU IN ADVANCE.
I HOPE AS FAST AS POSSIBLE FROM YOU I RESOLVE MY PROBLEM OR YOU BEST AS POSSIBLE HELP ME.
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