Location/place: Jagdishpur
Name of company/service: Electrolux
I have bought a new Electrolux Refrigerator on 30th of April from Next Retail Shop,which they delivered next day and on the third day after delivery it stopped working.
I called the customer care and they gave me a call number(ELKW0505130037).
The SERVICE person(Rohit:) came on the THIRD DAY and told that they will have to replace the compressor and need 1 week to do that.
After a week he didn’t show up,i called him and followed up,he then gave another phone no. saying that he will answer your queries who then gave another number saying this is his head and he will take care of replacing Compressor.
His name is Sanjay-9839001961.When i called him after 1 week he made excuses and asked for 2 more days.
And there after its been more than 3 weeks and Im clueless when my fridge will be repaired.
Everytime I call either that Sanjay guy don’t answer the phone or make some excuses.
Please Look into the matter as soon as possible
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